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Vulnerability

CVE-2026-63216

Descriptive record received from OpenCTI and minimised for consultation in the Intel portal.

Sharing
PUBLIC-OSINT
Confidence
100
Source
The CVE Program
Updated
26/09/2026 02:46

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, unsanitized option labels are rendered in the configuration dialogs of AI Agents within Zammad's admin UI. When rendering the list of selected options, the option label is output as raw HTML without escaping. An attacker who can control an option label, for example by setting a malicious string as a user or organization name used in a relation attribute, or by supplying a crafted custom attribute option value, can inject arbitrary HTML and JavaScript. The payload executes in the browser of any admin or agent who opens the affected object attribute configuration view. This issue is fixed in version 7.1.2.

STIX identifiervulnerability--92524de8-0e28-5c78-8848-dc532e96fb98
First observation-
Last observation-
Known relationships6

Aliases and classifications

CWE-80Improper Neutralization of Script-Related HTML Tags in a Web Page (Basic XSS)

Minimised technical details

No raw data
cisa kev
False
EudorIA correlation

Intel catalogue

The vulnerability is also available in the EudorIA editorial catalogue.

Open EudorIA analysis

Presence in OpenCTI describes an intelligence correlation and does not, by itself, constitute evidence of compromise, legal attribution or operational guidance applicable without context verification.