CVE-2026-56723: Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can dir
What it means
NIST National Vulnerability Database ha pubblicato CVE-2026-56723. La rilevanza va confermata rispetto alle tecnologie effettivamente in uso.
Why it matters
Il segnale diventa operativo solo se prodotto, versione o servizio sono presenti nel perimetro.
Recommended actions
- Confermare l'applicabilita consultando la fonte ufficiale e l'inventario asset.
- Pianificare mitigazione o aggiornamento secondo criticita e rischio di interruzione.
Translation in progress
The official content is available in the original language. The Italian version will be published once automated checks are complete.
Text acquired from the source
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2.
- Source
- NIST National Vulnerability Database
- Publishing entity
- NIST National Vulnerability Database
- Entity type
- National authority
- Area
- North America · US
- Original language
- en · translation in preparation
- Publication
- 25/09/2026 19:17
- CVE
- CVE-2026-56723
- Classification
- High
- Stated country
- US
Affected products and versions
The official sources queried do not yet expose a list of affected versions. No automatic inference is made.