CVE-2026-63204: Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and re
What it means
NIST National Vulnerability Database ha pubblicato CVE-2026-63204. La rilevanza va confermata rispetto alle tecnologie effettivamente in uso.
Why it matters
Il segnale diventa operativo solo se prodotto, versione o servizio sono presenti nel perimetro.
Recommended actions
- Confermare l'applicabilita consultando la fonte ufficiale e l'inventario asset.
- Pianificare mitigazione o aggiornamento secondo criticita e rischio di interruzione.
Translation in progress
The official content is available in the original language. The Italian version will be published once automated checks are complete.
Text acquired from the source
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and receive the AI provider error message stored for that run, even if the run belongs to a ticket the agent is not authorized to access. The disclosure is limited to the provider error string; ticket content is not exposed. This issue is fixed in version 7.1.2.
- Source
- NIST National Vulnerability Database
- Publishing entity
- NIST National Vulnerability Database
- Entity type
- National authority
- Area
- North America · US
- Original language
- en · translation in preparation
- Publication
- 25/09/2026 21:17
- CVE
- CVE-2026-63204
- Classification
- Low
- Stated country
- US
Affected products and versions
The official sources queried do not yet expose a list of affected versions. No automatic inference is made.